Respecting human rights and driving growth responsibly
The impacts of our business go far beyond our people, premises and vehicles. And our obligations do too. We believe that everyone is entitled to safe and decent work. Our Global Supply Chain Solutions team based in Shanghai allows us to have a thorough level of oversight over our supply chain.
This is a competitive advantage in our industry, with our 50-strong team regularly auditing direct suppliers to ensure that the products they manufacture are of the highest quality and they are treating their employees fairly.
Our commitments
Taking further action in our supply chain
Today
Our supply chain is covered by direct auditing and assurance practices with 1,175 suppliers assessed in 2024. 89% spend on products from high risk regions sourced from assessed and complaint suppliers in 2024.
Tomorrow
Expanding our programme to ensure 90% of high risk spend is targeted to be assessed and compliant by the end of 2025.
Beyond
Continuing to take a proactive, risk-based approach to responsible sourcing, identifying common issues in our supply chain and working closely with suppliers to reduce the future incidences of these.
Our areas of focus and progress
Auditing our supply chain
We and our customers expect the highest quality and labour standards for the products we provide.
Product stewardship
We respect all legal requirements regarding raw materials and manufacturing processes that are relevant to our product ranges.
Respecting human rights
This means building solid and lasting relationships with our suppliers, providing them with support and guidance as well as monitoring their social performance.
Driving broad-based growth
We consider our suppliers to be our partners and strive for them to feel the same about us.
89%
of our spend on products from high risk regions sourced from assessed and compliant suppliers
c.97%
of our our purchasing today is made from low risk regions or assessed and compliant suppliers in high risk regions
1175
suppliers assessed during 2024
Global supply chain solutions
Find out more about our approach to responsible sourcing and why our Shanghai sourcing office is a critical part of our business.
